Need help?
FAQs
Answers to common questions
Shipping + Orders
We currently ship within Mexico and the U.S.
Orders ship within 3–5 business days. Each product is made to order or in small batches to ensure freshness and quality.
Email us at support@kansaibeauty.com within 24 hours and we’ll do our best.
Product + Ingredients
Yes. We use gentle botanicals and non-irritating oils. Always patch test first if you’re unsure.
Yes. All of our products are made with plant-based ingredients and are free from synthetic fragrance and unnecessary additives.
All products are hand-blended in small batches in Mexico.
Packaging
Yes. All of our glass bottles and paper boxes are recyclable. We avoid unnecessary plastics wherever possible.
Not yet—but we’re working on it.